Wow what an experience! professionalism, friendliness and always happy to advise. I've currently dealt with Christina and Tony.
Christina - very helpful, organized the delivery and always seems to be on the end of emails (5am at one point I think?!)
Tony - Has called me after I had an issue with my buckets storing the sea water has gone out of his way giving me advise on my cycle which seems to be taking ages.
The delivery guy was helpful and filled each 120L buckets up in no time.
Thank you all.
Other then the flawless delivery service which is more accurate than a Swiss clock, the pro activity in helping with their knowledge is amazing.
Water delivered is in parameters all the time.
More than happy to use the services of this company!
Really thanks and appreciations to Christina for customer service !
Signed, a really happy customer!
Honestly outstanding customer care from these guys! I’m very passionate about my tank and since using just 50l in my 400l I’ve noticed a huge difference not just in the clarity but in my fish and coral health too. Can’t thank you enough.
I love these guys a very convenient and simple service to use. I get 50L delivered to my door each month. I leave out my 2x25ltr containers behind my bins and the water is delivered around 7:30am. I dont even have to wake up they just swap them out. The water parameters have been stable since Ive been using them. Possible a perfect little service!
Used their service for the first time this Saturday, Turned up 10 minutes early and within 5 minutes had removed 350 litres and replaced with seawater. The very knowledgeable person who obviously loved his job then spent a whilst going over questions I had and recommending things to do. Excellent A+++ service, what more could you want. Oh, and the tank is already looking much better and the fish seem to have a new zest of life !